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Highlights
Controlled AI responses
AI answers are strictly grounded in customer data using retrieval-based mechanisms, preventing hallucinations and ensuring business-safe outputs.
Modular retrieval architecture
Combines keyword search, structured data, and semantic vector search for accurate and explainable results.
EU-first data governance
Designed for EU-only deployments with full GDPR compliance and no cross-border data transfers.
Flexible integration
API-first architecture allows seamless integration into existing platforms and workflows.
Overview
Product description
Grafit AI is a modular AI software platform designed to enhance search, discovery, and user interaction in complex digital catalogs, with a strong focus on e-commerce and enterprise use cases. The solution combines multiple retrieval layers (structured data, keyword search, vector similarity) with controlled large language model orchestration. This ensures accurate, explainable, and business-safe AI responses, grounded strictly in the customer’s own data. Grafit AI integrates with existing platforms (e.g. WooCommerce or custom backends) via APIs and runs as a SaaS solution. It supports EU-only data processing, flexible infrastructure deployment, and clear separation between customer data, AI logic, and cloud infrastructure. Typical use cases include AI-powered product search, guided shopping assistants, content discovery, and analytics-driven optimization of user journeys.