What is the Incident Response Retainer A managed service ensuring immediate action during cyber incidents with pre-agreed SLAs, maintained IR plan, and readiness activities. Who it’s for Organizations needing predictable, auditable incident response; teams with limited capacity; compliance-driven environments. Included services Annual service contingent (package-based), escalation paths, prioritized response, IR plan review & updates, cyber resilience check, tabletop exercises (package-based). Packages Essential (2h), Premium (1h), Elite (30 min) response time. Optional add-ons Forensics, compromise assessment, crisis communication support.