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Integrated risk management identifies and structures risks early.
Central platform for defining and managing compliance requirements and policies.
Service and process assessments enable informed governance decisions.
Action management supports defining and tracking controls and mitigations.
Business Impact Analysis What impact would a service outage have? What level of downtime would be critical? Business Impact Analysis allows you to enrich your service specifications with relevant information and then compare these specifications against the defined business services and their recovery characteristics. Continuity Planning Create a secondary service structure for potential outages, which you can visualize alongside the primary structure. You can not only create this alternative service structure but also test its achievable recovery characteristics (e.g., recovery time). This ensures that this service structure also meets the parameters defined in the Business Impact Analysis (BIA). Auditing Embark on transparent audit planning. The new GRCM Audit ticket type allows you to map and manage the entire hierarchy of an internal audit. CERT Integrate the notifications from the German Federal Office for Information Security (BSI). These notifications can then be directly attached to a business service as service documentation.Furthermore, these vulnerabilities can then be added to risks using the Service Risk Manager and addressed directly via corrective actions. Risk Management Risk management is integrated into service design – risk management by design, not by accident. Risks and services are directly linked – no media breaks, no need for a second tool. Risks are captured and assessed very concretely and transparently using business services.
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Launched with the motto "ITSM from the cloud for the cloud," Cloud Incubator GmbH from Tübingen is a true "cloud-native" startup. As a SaaS provider for IT Service Management systems from public clouds, it consistently utilizes these SaaS services wherever possible.