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Highlights
Guaranteed response SLAs
Pre-defined response times and escalation paths for immediate action
IR plan kept current & audit-ready
Continuous updates for structured, auditable processes
Readiness checks & tabletop exercises
Validate roles and decisions before real incidents
Optional forensics & crisis support
Scale from first response to deeper analysis
Overview
Product description
What is the Incident Response Retainer A managed service ensuring immediate action during cyber incidents with pre-agreed SLAs, maintained IR plan, and readiness activities. Who it’s for Organizations needing predictable, auditable incident response; teams with limited capacity; compliance-driven environments. Included services Annual service contingent (package-based), escalation paths, prioritized response, IR plan review & updates, cyber resilience check, tabletop exercises (package-based). Packages Essential (2h), Premium (1h), Elite (30 min) response time. Optional add-ons Forensics, compromise assessment, crisis communication support.